I genuinely wonder

  1. Dwight is a great salesman, but he was an established seller with a lot of experience and some good reputation who worked like a maniac and gave everything what he had, vs a Website who was completely new and probably almost completely unknown.

  2. i think thats the proof they werent a great company by a mile. something like staples probably gets a few sales a second during surge times; if one person could keep up with a website's selling amounts, there isn't much traffic going to that site.

  3. For one day. Most of their customers order in monthly (or greater) quantities, Dwight can’t go back to those same customers the next day but the website is going to be constantly grabbing sales from all of the branches.

  4. They had the company’s two best sales people (Dwight & Michael) and it’s mostly portrayed that Jim is pretty good when he chose to be.

  5. If we are suspending disbelief and not just telling the truth (which is that the writers made the Scranton branch the most profitable because they wanted to) , keep in mind that in many commission based work environments, the better salespeople often make more money than management does.

  6. Don't forget the willy Wonka episode where even at 50% discount for a year the entirety of blue cross Pennsylvania was going g to get all office supplies through them as Jim's client.

  7. Throughout the show they consistently absorbed clientele from other branches, and everything you list is dead on

  8. that's a good point. seriously slashing a party budget when opex was probably pretty low from the branch already is a pretty lowblow from charles especially considering how new he was to the role.

  9. I get so annoyed at Holly asking “why the steak coupons”. Like sure, the discount was good for the company but unless her metrics/bonus was based on the cost of paper, she doesn’t get any benefit. So of course the steak coupons are an incentive for her because she actually is getting something out of this.

  10. There was an episode where Michael joked around to a customer all day. I think it was the day that Jan had Pam take hourly notes on him and he did nothing. By the end of the day we saw that his little jokes on a call to the customer had paid off and he had made a huge sale. I think his ways were unconventional, but deep down he knew what he was doing.

  11. This! And on Michael's last episode when he gives Oscar the doll that he made he implies that he is just always fucking with people. So, maybe Michael isn't as dumb as everyone assumes!

  12. “Hey, Coselli. The Cos, Cosby. [as in Bill Cosby] Hey, hey, hey! I love Jell-O Pudding Pops. My son, Theo, loves Jell-O Pudding Pops, too.”

  13. Jim coming back was part of the reason. It’s shown a few times how good Michael is when he wants to be. Dwight and Jim are very close on sales many times. Also really good at what they do. They only kept Andy from the Stamford originals though and he was just above Pam in sales.

  14. I saw a comment on another post similar to this saying that michael only acted like a goof for the cameras. Off camera, he was a great boss.

  15. Don’t forget his sale to Tim Meadows! He knows his clients very well and how to set up a sales call in the way that makes them comfortable, like when he told jim to wear a tie and nice watch because the client is fancy, but Tim meadows would like chili’s. He is aggressive when he should be and laid back to build trust. Knowing a clients motivation is essential to be a good salesman and he was great at that.

  16. I think an over arching theme of The Office is how people work better when they aren’t really managed. Michael is a great boss because he allows his employees freedom. When Andy is away the branch does it’s best.

  17. I also think, we get a flash of how witty Michael can be during his argument with Jan in the dinner party episode. He wasn't so much performing for the camera in the latter part of the episode. He was just mad and reacting. He was super clever with his comebacks.

  18. Here it is: Don't ever, for any reason, do anything to anyone for any reason ever, no matter what, no matter where, or who, or who you are with, or

  19. Agreed. Plenty of other competent people at Scranton, but Dwight LOVED Dunder Mifflin. His passion was such a constant we tend to forget that no one else seemed to care the way he did. That can translate to more than just sales.

  20. Stanley is an underrated salesman! I think it’s shown he’s more successful than Jim. Because despite how lazy Stanley is shown to be, he does his work while Jim goofs around and relies on his natural charisma.

  21. “I had Martin explain to me three times what he got arrested for because it sounds an awful lot like what I do here EVERY DAY.”

  22. The one thing Michael set out to accomplish as a manager - and succeeded at - was to make the office a family and make business personal

  23. All good factors listed here. But let us not forget the corporate espionage that Micheal and Dwight did on David Wallace's behest against Prince Paper. Illegally decimating your local competition goes a long way too.

  24. I don’t think it was illegal. Deceptive and scummy? Yeah! But all the information was given to them freely and they permitted a picture to be taken of their information. Their good nature was their downfall, but it was legal (I think, I’m not a lawyer).

  25. Having a sales team that seasoned is rare and very valuable to a branch like that. Stanley, Phyllis, Dwight, and Jim are like a sales dream team considering how many years they have with DM between them. They’ve built relationships with their clients for decades. Then you’ve got Michael who was the two time salesman of the year because of how great he is with client relationships, who went into management after Ed Truck retired and stayed at the same branch he built all of those client relationships with.

  26. Is Dwight really the top salesman? In S7 - Seminar forgot the ep number. It shows that Jim leads the sales dept and Andy is the last even getting beaten by the warehouse peeps.

  27. The top salesman title probably bounces back and forth between Jim and Dwight. They have similar numbers, enough to co-create a third salesman to absorb their excess commission without creating conflict between both.

  28. Even with all the calamity in The Office, Michael still had outstanding sales people. Even Michael was a great salesman. Bad boss perhaps, but great at sales.

  29. Maybe even good boss. I remember a self-aware moment Michael had talking to Jim that made me consider all his goofy antics were intentional. Doesn’t matter how you get the results - whatever mix of business acumen and culture Michael concocted, led to results

  30. I don't know how to link other reddit posts as comment, but someone posted a map with all branches and former branches of dunder mifflin, and the scranton branch was the only one in the complete state of Pennsylvania. I don't know if there are any kind of regulations for interstate trading, or so, but the sheer fact that there was almost no competition from other DM branches is probably also a reason. Especially because many other DM branches where close together, so they competed each other.

  31. I think you're looking too deep into this. It's a TV show where they can manufacture literally everything. Of course they made it plausible with Jim, Dwight and Michael as great sales people, getting Stamfords clients, management style but at the end of the day the writers can make up whatever they want.

  32. They did bring up state lines at one point, but that was also after the saber buyout so you could argue that sales boundaries were changed with that.

  33. Lots of probable reasons, but the one I tie to Michael is I think he's SUCH a distracting element that everyone hyperfocuses during various pockets of the day, getting more done than they would otherwise.

  34. They probably had someone like Kevin crunching the numbers. Wouldn't surprise me if incompetence ran through all branches and levels.

  35. Isn't it from one of the earliest seasons, where Michael pays the photographer like $20/photo and they're all shit, but thankfully "he's a wiz at Photoshop" and then they flash this beauty 😂 Michael is so self inflated with no context and I love it

  36. I have thought of this before. The worm turned for him in season 3 and fate made him look great. I obsessed on it for a bit when Michael had his job interview to replace Jan at the end of season 3 and impressed David Wallace when he was told by Jan right before the "Casino Night" he was 4 out of 5 of Jan's branches (top 80 percent). The worm turned with these:

  37. I always liked the theory that the production company making the documentary was buying the paper so that the branch wouldn't close.

  38. Isn't it stated that 'the only thing that works about this company is distribution' by David Wallace, then confirmed as Jo's primary reason for her acquisition of DM?

  39. I think Dwight and Jim are the reason. The others did from ok.. to piss poor at their jobs. Micheal was an ok manger that tried to hard to make people like him. But he could sale and relate to people when push came to shove. I think Dwight is a better manger (the 2nd time) then Jim was.

  40. I am not as funny as most of you so I will give the blunt answer: it was a plot device. It was highly profitable because it was funny thinking a crappy workplace delivered good results. And lots of new storyline came to that.

  41. I like to think that it is both Dwight and Angela who are responsible for the success of the scranton branch. They are honest and hardworking, and for the most part would not let anything slide. They probably stopped a lot of the corruption that your average office has.

  42. Michael happened to put together a really good sales team led by Dwight and Jim. Beyond that, he was mostly a disaster as a boss, but DM was also being mismanaged from the top. The sales team worked in spite of how much of a distraction Michael was.

  43. Well you see, it's obviously the "Don't ever, for any reason, do anything to anyone for any reason ever, no matter what, no matter where, or who, or who you are with, or where you are going, or where you've been... ever, for any reason whatsoever" - mantra.

  44. Corporate decided to close other branches to funnel the clients to the Scranton branch, because they knew that the branch going out of business in a documentary would be terrible publicity for the company.

  45. Dwight and Jim also had huge clients who would put in for their yearly or quarterly orders and it would cause them to hit their commission cap. I think they just had really good sales people how had really good accounts. Having a school district and a junk mailer alone probably made them profitable.

  46. I think behind all the dumbness Michael was a great salesman and knew how to hit numbers. Which is what corporations care about.

  47. Because it's a scripted show that hinged on the fact that Michael was somehow a decent manager despite his shenanigans. This one's really not that deep yall lol. I dont think it was meant to be explained

  48. The accounting department was laundering money and using the Scranton branch as a front, infusing cash as “sales” to keep it afloat

  49. The implication, I think, is that the Scranton area was a little behind the times in embracing digital technology and this more reliant on paper products.

  50. Dwight outsold the website. Jim can outsell Dwight. Oscar and Angela are good accountants. All the useless people are in useless positions. HR? Quality Assurance? Customer relations? Management?

  51. Originally - Dwight was the top salesman and Jim was also a good salesman. Phylis and Stanley were longtime salespeople who probably had built a consistent client base. Michael was also a strong salesman. But even then they were at risk.

  52. I heard it was because Michael was such a wild card, with so much random bullshit going on that in those moments of peace the staff were SUPER productive because they didn't know when the next distraction was coming. This made them a very very productive bunch of workers. But also Micheal gave them a lot of freedom and wasn't exactly a helicopter boss. So it was a genuinely good environment to work in as Micheal took all the flak from corporate.

  53. I always thought it was like when you are waiting on something important...like a text from a crush...and you do busy work like cleaning and laundry.

  54. It was because everyone used work as a means to escape Micheal's daily shananagans. Micheal's incompetence as a manager inadvertently helped the branch to soar. Also Dwight.

  55. I think Michael’s unusual managing style forced everybody to evolve into a new type of employee who would and could go to extreme means to perform and keep their jobs. Everybody on the sales staff was a little crazy in their own ways and the accounting department definitely did some shifty things to keep their numbers right.

  56. Michael explained it to Jan in Season 2, episode 7. As he and Jan are headed to Chilis he says “They do the same amount of work whether I’m here or not.”

  57. Money Laundering operation started by Creed many years ago, Michael was complicit and the accounting department were in on it. Meredith would be used for sexual favors but she didnt really know about the laundering. Hiring Kevin was perfect in case they ever needed a scapegoat. When Dwight got rid of him, Kevin got a secret hefty payoff which allowed him to buy a bar. The main reason Oscar backed off from talking to the board that one time about their financials was precisely because of his participation in this crime. Dwights loyalty to the company and to the law would always be a problem so the initial plan was for Angela to seduce him, but that then became into a real love affair. Toby would have been a problem too but he was too busy being annoying and eventually the scranton strangler.

  58. This picture is so unsettling, does no one else see this? Was it a joke in the show like Michael made this and photoshopped everyone in and I’m forgetting it or something? Pam especially creeps me out lol.

  59. They were terrible in the first seasons and got to be the best performing branch in later seasons. Maybe it was because in the first seasons they couldn't work because Michael kept interrupting them and in later ones the distraction was gone - not only Michael, all later managers were kinda absent. In conclusion, maybe the employees were very good and just needed silence to do their jobs.

Leave a Reply

Your email address will not be published. Required fields are marked *