AITA for refusing to pay for her hotel room??

  1. Not having hot water is what's called a habitability violation. In my state the landlord would owe the tenant a discount in the form of pro-rated rent. In your case that would come to $26.67 per day the water heater was out of commission, assuming a 30 day month.

  2. In most places, the landlord-tenant laws are very different if the people involved are sharing living space, as opposed to a tenant renting a full home from a landlord who lives elsewhere. OP needs to check their local laws, but in any case a loss of habitability would be, um, a tough sell for housing court when it was two days and a repair plan was in place.

  3. Wrong. OP was not shirking his responsibility as a landlord. He let his tenant know there was a problem and she sent him a 👍.

  4. Where I live the landlord is responsible for timely repairs and maintenance. She got the hot water fixed on the next business day, so there would be no discounts or violations. The tenant is the asshole for getting a hotel room and telling the landlord to pay after the fact. I she wanted OP to pay for a hotel that should have been a Friday conversation.

  5. In this case the only reason there wasn't hot water for two days was not because of the landlord. He got it fixed as soon as possible and warned the tenant. It's not like he waited a week or a month? It's reasonable to ask for a discount, it's unreasonable to ask for that much without warning. It's petty and the tenant knows it.

  6. A 2 day repair time for a hot water heater is not a habitability issue in my state. Thats a completely reasonable (in fact, impressive) turn around time for a repair. It does become one when it goes on for weeks without repair. I'd love to have OP as a landlord.

  7. Well, OP didn't mind giving a 50 dollar discount anyways. It was just that she expected him to pay 250 dollars for the hotel.

  8. So, my state has a similar set up. However, the tenant has to notify the landlord of the intention to seek other accommodation before hand.

  9. Does the habitability violation come into play when the landlord knows and is already getting the problem fixed? I'm genuinely curious

  10. While this may be the law in an actual landlord situation, this is renting a room where it might not apply. Even if it does though, it's completely normal for repair people to take a couple days to come and what she did goes completely against all norms of behavior surrounding roommates. Even if she might be right in a legalistic sense, that doesn't make her not an asshole and if her approach to life is this legalistic and conflict-loving, she's in for a pretty shitty life.

  11. Has to be reasonable. Things break. It can’t be fixed instantly. As long as the fix timeframe is reasonable it’s not a habitability violation. They had running water.

  12. Even In the most tenant friendly places, the landlord would have 1 to 2 days to make the repair before that kicks in

  13. For all we know OP is in Arkansas, where there is no warrant of habitability that landlords must meet (at least not statewide - some cities there may be sane).

  14. Na. For 2 days she doesn’t owe her shit. She had water. Now if it went all week or something I could see that but she’d spend more money trying to take that to court then it’s worth.

  15. In most places, the landlord has a certain number of days to remedy the situation before tenant can reduce rent. You might want to check your local laws as to how many days landlords have to fix an emergency situation like this. Most places are somewhere between 14 to 30 days.

  16. Shoot, OP could have bought her a membership at planet fitness for 10 bucks a month. They have showers. I would give her 10 bucks

  17. Did she need to go stay at a whole hotel room to take a hot shower? If a cold shower really bothered her that much she could have used a friends, went to a gym or something

  18. She answered with 👍, if it bothered her she should have said something there and then. Comming up with a bill afterwards is just shitty

  19. No way, the hotel room was over the top, and way more expensive than it needed to be. There wasn't no water, and there was no reason she couldn't stay at the apartment.

  20. She said 👍, how else should he have interpreted it? If she had an issue or felt some way, he can’t know unless she says so?

  21. Except they communicated the issue immediately to their tenant. They also fixed the issue in an incredibly timely manner. Honestly, how do these garbage takes get so many upvote?

  22. OP assumed because she dropped a 👍 lol wtt? she can easily text him ‘but i can only take hot showers’ and they could come to a compromise, you dont decide on the compromise on your own and then ask for compensation.

  23. I agree they need to communicate better. And I know it’s hot as heck out right now. So people are probably taking way more showers than they normally do. She could have taken a cold shower, she could’ve used hygienic wipes, or she could’ve just skipped her shower for two days.

  24. I agree NTA because the tenant didn't actually communicate their intentions and is trying to hold OP to something after the fact.

  25. I mean he does owe her a discount. If he’s charging market rates then he’s a landlord and has landlord responsibilities. He’s required by law to provide hot water year round.

  26. I just came home from a vacation/class where we were out of water for an entire day, and then didn't have drinkable water for two more because the water main broke under a creek at 3am so it drained the entire reservoir (and repairs took an entire day since it was an 8inch pipe under a creek). The town handed out cases of water. I'd be THRILLED to just have lost hot water, we couldn't brush our teeth or drink from the tap or cook without using bottled or boiled water. And it's summer, so having drinkable water and ice in the heat is always a nice thing.

  27. Tbf, hot water is covered under the warranty of habitability in most states, so pro-rating rent for those days is a fair request from a tenant. However, that is more in the range of $50-$100 for a couple days, nowhere near the amount the tenant is asking.

  28. Considering that I’ve had my hot water go out in my rental and tried calling the emergency maintenance line to get it fixed and they said it didn’t count as an emergency and I would have to wait the weekend, I don’t see how they would ever consider it enough for a hotel room either. We went without showers for a weekend which wasn’t ideal but that’s life, the house was not unuseable.

  29. Exactly!! Like why would she assume that OP would pay? Especially because she never said ok well then I’m staying at the hotel. Like no conversation occurred. Weird

  30. INFO- What do the renter's laws in your area say about this situation? You are a landlord and you are subject to those laws whether you like it or not, whether you have a formal lease or not.

  31. In most U.S. states a landlord has to pay for reasonable alternative accommodation if the rental isn't livable, and in nearly every state that includes having hot water. OP has repeatedly refused to say what state they're in so they almost certainly live in a state where they'd be on the hook for the three nights in a hotel room.

  32. Whether something is legally correct and whether it makes you an asshole are two totally different questions. You could be a person who goes around suing everyone for everything and doing all sorts of stuff like what this girl did, and you'd be acting legally and might even win with good lawyers, but everyone would still regard you as an asshole.

  33. This is the most correct statement possible. Also, by typing Y.T.A, youre flagging that as your judgement.

  34. ESH. She is asking for hotel reimbursement. That’s too much, a better choice would be to prorate the rent by the number of days full utilities were not provided. Take those days out of the monthly rent.

  35. The water heater broke and OP immediately called for repairs, the only reason it took until Monday was because the repair company couldn't make it sooner. OP did everything they could, I don't see how there is any blame towards them.

  36. NTA. That is something that should have been discussed PRIOR to her getting a hotel room. She should not have assumed or expected it. Also, I agree with you that if it was winter it would be a different story. Your delivery was direct and reasonable.

  37. I don’t understand how OP was rude. OP calmly answered her question. Just because it wasn’t a response she wanted to hear, doesn’t mean OP was rude .

  38. I think you have a point. She responded once and then OP went straight into filing a claim with the court message. I think that's what other people aren't registering here.

  39. NTA. She had running water and access to a stove that she could boil water on if really needed. Divide the rent by 30 days. Then take off half from two days worth. About $26 total because everything else was working. I think that would be fair for a minor inconvenience.

  40. Even if the law requires OP to provide alternative accommodation, she doesn't get to choose the place, and certainly not without any kind of notice or negotiation.

  41. You yourself said he acted in reasonable time. What exactly was he supposed to do? I highly doubt you’d get anywhere in the legal system for not having hot water for two days. The water heater in my last place went out twice while I lived there and was fixed inside a week both times. Does it suck? Absolutely. Can a grown adult live with it for a couple days? Absolutely.

  42. YTA. Not just because you're a landlord. Nor would you be the asshole for just declining her request for reimbursement.

  43. Yep! I think they are the AH because of the things they said regarding the issue. They could have been way nicer about it. Not everyone would be cool with a cold shower and the pots of boiling water everyone suggested takes forever. I know, I have done it many times.

  44. Agreed—referring to a woman as a girl is always a red flag for me. If my landlord talked like this to me, I’d be pissed. I think all these folks who are saying hot water isn’t “necessary” kind of suck. Living without hot water is hard! I am a naturally cold person, so even if it’s 100 degrees outside, I’d be having a tough time in/after the shower. I wonder how many of those folks have recently gone without hot water for a few days.

  45. This feels to me like you're putting up with too much from your landlord. If you're paying for your space and you can't be in your space because of them, they need to do something to help you out. Not the Ritz, but some kind of consideration for not providing what you paid for.

  46. The way both of them worded it sounds like she stayed at a hotel from Friday to Monday because she considered the space unlivable without hot water. That’s about 83 a night. There’s nothing luxurious going on. It was brash to assume they’d repay it but op immediately jumping on the sue train is a huge asshole move.

  47. That's sad, dude. You had bugs in your apartment and paid to spend the night elsewhere while they dealt with that, huh? I imagine your landlord had a good laugh about that.

  48. I would say YTA all round. For jumping straight to filing with a court as a punitive measure - completely uncalled for. For not offering any reimbursement, which would have been reasonable. But mostly for your many responses to people in these comments in which you give off serious terrible landlord vibes, treating her as a cash cow and adhering strictly to the rules as a landlord, and not giving a real crap about her valid complaints about the lack of hot water.

  49. I can’t imagine living with someone like this, especially a man…why can’t he live alone if this is how he treats his roommates? My goodness….

  50. There's a difference between downed lines, which no one has control over, and a broken hot water heater. Depending on state laws, landlords may have a time window of 24-28 hours to fix such things as broken hot water heaters.

  51. I agree with this - tenant should not have assumed OP would pay without asking first. If it isn’t the law that landlords have to pay accommodations if hot water goes out, then this should have been a discussion before paying to stay elsewhere. And tenant didn’t even ask after! She didn’t say “I ended up getting a hotel room, is there any chance you could cover a portion due to the lack of hot water?” She just basically said “when will you be paying me for the room”. If she had asked ahead of time, maybe they could have come up with some sort of arrangement, or discussed other options. I don’t think she’s unreasonable for wanting hot water, but I think it’s unreasonable to expect that you can stay wherever and just demand reimbursement, unless the law states that accommodation must be provided in this circumstance.

  52. NTA, aside from the hot water, the apartment was livable. You're not responsible for what she does outside her apartment. It's not like it burned down.

  53. NTA! You didn't force her to take a hotel room also there was water? And it wasn't your fault that the water couldn't work so she can't blame you. And you weren't even with her in the hotel so why should you pay. You should get a new roommate she screams problems.

  54. No, she can't blame the OP. But many states have time limits on how long an "essential service" such as hot water can be out. In my state, landlords have 24 hours to fix broken heat, hot water, running water, electrical problems, etc.

  55. You can't charge rent for a structurally unsound dwelling or one where the water or electricity have either been disconnected intentionally or been out for more than 24 hours or a building without working plumbing. Hot water is not required.

  56. NTA. You aren’t responsible for her hotel stay. In some places, landlords aren’t allowed to charge rent if the place isn’t livable. This would mean, if anything, she gets a $26 per night discount on rent.

  57. Yeah and it's 96° outside right now. Not like she needed the hot showers to warm up. Also, she could have showered at work. So much is weird about what she did.

  58. Nta. You acted as fast as you could and Instructed the work to be carried out as soon as it could be done, it was done as fast as it could of been.

  59. ESH, her for not discussing it and you for not checking local regulations. It could very well be that you have to pay for alternative accommodation if the outage is longer than a certain time. A discussion first would be better. As a tenant I would have found out what my rights are and informed my landlord before disappearing to a hotel. But I would also expect my landlord to be aware what he is required to reimburse or discount.

  60. ESH. We don't know where you live, what state or what country, but 4 days without heat water is a lot (since she has to shower monday morning before the company arrives, I count it as 4 days).

  61. NTA. She should have talked to you first instead of assuming you’d pay for a hotel. It would be different if it were freezing weather, but a cold shower during a hot summer isn’t that bad.

  62. You need to be aware of, and adhere to, the terms of the lease agreement and local laws. Assuming you are doing that, a reasonable offer would have been a pro rata reduction in the rent. Say, three days (or about 80 dollars). That would have acknowledged the issue, been fair, and likely defused the situation. Instead you now have a hostile roommate. YTA.

  63. Not the AH. I'm pretty sure there are probably local tenancy laws which would give more clarity as to what exactly the correct course of action is with this tenant. They were more than likely in the wrong and looking for a free hotel room.

  64. The law just says you can't charge rent for unlivable accomodations. No water makes it unlivable, but no hot water heater doesn't. As long as there is water, it's livable.

  65. So many people have said this that now I'm really curious. Which states require you to pay someone for a hotel room of their choice if the hot water heater breaks for 2.5 days? I know mine doesn't, but I really want to know which do. Because that sounds batty and I have a sneaking suspicion it's made up.

  66. INFO: What state/location are you in? You keep saying that hot water is not part of a livable space under local law but you aren't citing any actual legal code when you do so, just claiming it isn't.

  67. ESH - as the landlord you have to provide suitable living conditions but she has to clear the reimbursement amount. I suggest you check your local regulations to determine what your fiduciary responsibilities are to your tenant.

  68. ESH: Legally you were not obligated to pay for a hotel and she should have discussed the hotel with you. Morally I would have just offered to take money off her rent.

  69. In most U.S. states a landlord has to pay for reasonable alternative accommodation if the rental isn't livable, and in nearly every state that includes having hot water. OP has repeatedly refused to say what state they're in so they almost certainly live in a state where they'd be on the hook for the three nights in a hotel room.

  70. NTA : In any country, if you have a problem, you need to discuss with people before acting. If peoples disagree, one may force the other then with a judgement, but none can act on his own will.

  71. NTA, she should have asked prior to booking her own accommodations. As you being the property owner and still lived on premises during the outage it's obviously not "unlivable conditions". I'd bet she stayed with a friend or at a much cheaper place and is just trying to get money off rent/out of you. Maybe ask if they are doing alright financially since this seems like they are struggling and trying to be opportunistic.

  72. He let her know the water was going to be out, and she just responded with thumbs up. She should have at least asked what he would do to accommodate her if not having hot water was going to be an issue. Not just be like, "Okay, cool!" Then present him with a $250 hotel bill after the fact. That's garbage.

  73. Depends on the state laws. where I am essential services would be water not hot water and a water heater would need to be fixed within a certain time limit but definitely not 24 hours

  74. Can't really say. First, it depends on what state you live in as to whether hot water is a required service.

  75. Nta i rent an apartment if something breaks and can't be fixed for a weekend ( which has happened btw,) the managers are not required to put us up. The home is still habitable. Like omg 2nd world problems.

  76. ESH. She should have cleared it with you first, but you - as her landlord - should have expected to provide some sort of accommodation. This could be day passes to a local gym for her to use, or provide a discounted rate.

  77. You let her know and also let her know when hot water was scheduled to be repaired. I've had the hot water go out in my own home and it was an inconvenience, but not such that I would need to pay for hotel accommodations. I think you are good on this one, but I don't think you've probably heard the last of it from her and should be aware she probably will deduct from rent what she paid for a hotel.

  78. NTA but I'd offer her the 3 days discount on rent which would be $80. (800÷30x3). Not $250 unless the tenant contract or state legally state that she can get a hotel for that sort of thing. She didn't discuss or alert that she was getting a hotel and her response to notification of lack of hot water was a thumbs up meaning she was ok with it. I've been without hot water when ours went out and it sucked (winter) but it would only be a mild inconvenience in the heatwave we have right now and I have gym access for hot showers.

  79. NTA any reasonable person would've dealt with this by either showering elsewhere, or by heating water in a kettle. Like, come on. If it had been the toilet, electricity, heating in a very cold winter, I'd have understood her point.

  80. Not having hot water doesn’t make your home inhabitable and out was repaired in a reasonable amount of time. If it was the AC and it’s 100°, that’s different. She would have no leg to stand on in my state.

  81. ESH, she should’ve spoken with you about the hotel before hand but I wouldn’t take a cold shower, especially for 3 days, and would be expecting my housing to be covered. I would be pissed if my landlord didn’t have an emergency service already on call for situations such as these. It costs more, but it’s your responsibility. You should read your lease closely and perhaps amend it for the next tenant to lay out what the law says about it.

  82. Why? Sounds like she knows the law where she lives and doesn’t need to know those. She simply wants to know if she was an AH for the harshness of her responses.

  83. NTA. But this has become a legal issue and not an AT issue. Your problem is not the request for payment but the fact she didn’t request accommodations before deciding to go to a hotel and have you pay.

  84. ESH. She should have spoken to you about her requirement for hot water and discussed options. You shouldn't have jumped down her throat so quickly. You're likely going to have a bad time in the future with this person unless you can both sit down like adults and come to an understanding.

  85. NTA. She didn't discuss recompensation from you before going out and doing it. She clearly had a way to get in touch with you.

  86. NTA I’m currently renting and if our water heater was out for a few days I would’ve figured it out… that’s ridiculous of her.

  87. That’s not extra, as a landlord you’re required to provide hot water and if my building loses water we get put up in a hotel. Where I live you’d be breaking the law by not offering alternative accommodations during this time. Hot water is required.

  88. Nta. Tell her if she had approached you first and discussed it with you, maybe. But you don't even know if she picked a reasonable rate. If she wanted you to pay, she should have let you pick the accommodations.

  89. ESH. She should've told you that she was getting a hotel room, or wanted one, and asked to negotiate a discount.

  90. NTA. Where I live, renting out a spare bedroom isn’t considered an official “rental” for legal purposes. A rental unit is something that is self-contained. So you should look into what the rules are for your area.

  91. NTA. She could have gotten a cheaper room. Showered at work, the gym or something and asked for a small rent deduction for the two days. But she should have asked when you sent the message letting her know of the water situation. Her 👍🏻 gave no indication that she had a serious issue with the situation.

  92. Nta. No hot water for a weekend isn’t a big deal. And you’re legally probably in the clear too. Since you said she’s a lodger I’d just evict her tbh. If she expected you to pay for a hotel stay she should’ve mentioned something before

  93. ESH. She is kind of insane for expecting the full cost of the hotel to be reimbursed, but she is on the right track. She’s actually more correct than you and I really dislike the way you threw out the “it will hurt your credit” phrase. People who know little about finances use this phrase to manipulate others and I don’t care for it.

  94. ESH. She was extra and didn't need to rent a hotel room but your comments show that your attitude as a landlord is shitty. You're nickel and diming your tenancy agreement stating that hot water isn't listed but I think it's safe to say that most people don't think they have to include a caveat for a VERY basic utility.

  95. NTA, that is extra. Also, very bizarre to not communicate things in advance and just slap you with a bill after the fact. However, she is paying for hot water. To compensate her for not providing her fully with what she is paying for, why not deduct the average daily rate for the days without hor water from the next payment?

  96. This is hard. Heading to a hotel room simply because there's no hot water for a couple of days, on a weekend no less, when you know that the delay is simply because of the availability of repair people strikes me as kind of ridiculous. However, it's probably within her legal rights. And by immediately reacting by talking about an eviction, you're escalating the situation. I'm going with YTA because you're more than willing to exercise your power as a landlord and totally unwilling to acknowledge your responsibility as one.

  97. NTA. She should have had a conversation with you beforehand about this. As you pointed out, there was water, just no hot. You got the problem fixed as fast as possible and to your knowledge she had alternate options for a hot shower. IMO she’s going to have to eat the cost since she didn’t clear it with you first.

  98. I’m a landlord too and I’m telling you, petty stuff like this just isn’t worth it. Especially as you live AND work with this person. Apologize for your rudeness and give her the $250. A good tenant is worth so much - I’d do a lot to keep mine happy. Should she have been up front with her request? Sure. But it’s a dick move to expect her to just deal with cold showers all weekend. Whether or not you personally would be put out by them is irrelevant. If you were at a hotel and the hot water was out for days would you expect compensation? I bet yes. If you continue renting out a room over time you’re going to find that a little consideration will go a long way. Source: my current tenants have been in their spaces for 7 and 4 years respectively. I take good care of them and they never bother me with petty issues.

  99. This is really a legal question. Depending on what is in your counties statutes regarding habitability. I know where I live I could go to small claims with this

  100. NTA. If it was the heater out in the winter during a freeze than I’d deduct a prorated share. I did that a couple years ago, surprised my tenants because they didn’t expect it. But for her to not ask first? Nope. Has she never heard of boiling pots of water for a bath? And if she’s not usually there on the weekends then she might not have even know if you hadn’t texted her.

  101. NTA. You escalated threatening with the court a little too quickly, but she should've talked it over with you before getting a hotel for the weekend. She could have joined a cheap gym, like Planet Fitness, for a whole month for $25 and showered there if she can't stand taking a cold shower or sponge bath or doesn't want to shower at work. Some gyms even have weekly passes.

  102. NTA. Any expense a tenant expects reimbursement from landlord needs to be discussed prior to doing so. You can’t just do shit without letting them know and expect payment or reduction. I agree on the daily prorated rent for reimbursement for the 2 days. That is fair and what I’d expect my building to do also.

  103. NTA - You got the hot water fixed the next business day. It is supremely expensive to get a plumber to work weekends and fix your hot water. I think getting something fixed the Monday after it broke Friday is extremely fast and asking for $250 is ridiculous. If you tenant wanted a reimbursement for something that should have been a Friday conversation. I find that in the AITA thread, anytime you mention you're a landlord you're labeled as TA.

  104. NTA. The roommate should have communicated with OP. If she wanted to stay in a hotel she should have arranged the money part beforehand. There are showering facilities at their job as well.

  105. Nta. I work for landlords all the time and I can't always get a fix done right away, most tenants understand this. The weekend is a tough time to get parts and if you have an issue thursday/friday you'll often wait until Monday. You addressed the issue immediately and the quickest it could be done was on Monday. I refuse to believe that if she was desperate for a hot shower she couldn't have gone to a friend's or to the gym. Going to a hotel for a weekend because you don't have hot water is bonkers.

  106. NTA. you’re right to insist on full rent. but you can offer $50 discount on a take-it-or-leave-it basis. If she doesn’t agree, you’re free to give her 30 day notice to vacate.

  107. NTA you responded to her text with the same energy she gave. She took it to a legal level first by pointing out what she believes you are legally required to provide. It wasn't rude to keep that same tone in your response.

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